Francis Stebbing trading as Frank Brands
Last updated: 06/04/2026
This Privacy & Cookie Policy explains how we collect, use and protect your personal data when you visit our website or engage our services.
We are committed to protecting your privacy and complying with:
UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
Privacy and Electronic Communications Regulations (PECR)
Francis Stebbing trading as Frank Brands
[Business Address]
[Email Address]
[Phone Number]
If you have any questions about this policy or your personal data, please contact us using the details above.
We may collect and process the following information:
Information You Provide Directly
Name
Email address
Telephone number
Company name
Project details submitted via contact forms
Billing and payment information (for clients)
Information Collected Automatically
When you visit our website, we may collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Referring website
Cookies and tracking data (see Section 8)
We process personal data for the following purposes:
Responding to enquiries
Providing design and consulting services
Managing client relationships
Sending project communications
Improving our website and user experience
Complying with legal or regulatory obligations
We do not sell personal data to third parties.
Under UK GDPR, we rely on one or more of the following lawful bases:
Contract – where processing is necessary to deliver agreed services
Legitimate Interests – to operate and improve our business
Consent – for marketing communications and non-essential cookies
Legal Obligation – where required by law (e.g., accounting records)
We may share your data with trusted third-party providers where necessary to operate our business, including:
Website hosting providers
Cloud storage providers
Email service providers
Payment processors
Analytics providers (e.g., Google Analytics)
These providers process data only on our instructions and are subject to appropriate safeguards.
Where data is transferred outside the UK, we ensure appropriate safeguards are in place (such as adequacy regulations or standard contractual clauses).
We retain personal data only for as long as necessary:
Enquiry data: typically up to 12 months
Client project data: typically 6 years (for accounting/legal purposes)
Marketing data: until consent is withdrawn
We may retain information longer where required by law.
Under UK data protection law, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://www.ico.org.uk
We may require proof of identity before responding to requests.
Cookies are small text files stored on your device when you visit a website.
We use the following types of cookies:
Strictly Necessary Cookies
Required for basic website functionality. These cannot be disabled.
Analytics Cookies
Used to understand how visitors use our website (e.g., Google Analytics).
These cookies are only set with your consent.
Marketing Cookies (if applicable)
Used to track visitors across websites to display relevant advertising.
These are only used with your consent.
When you first visit our website, you will be presented with a cookie banner allowing you to:
Accept all cookies
Reject non-essential cookies
Manage preferences
You can change or withdraw your consent at any time via [Cookie Settings link].
You can also control cookies through your browser settings.
Please note that disabling some cookies may affect website functionality.
We will only send marketing communications if:
You have given consent, or
You are an existing client and we are relying on the “soft opt-in” rule under PECR.
All marketing emails will include an unsubscribe option.
We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.
However, no internet transmission is completely secure.
We may update this Privacy & Cookie Policy from time to time.
The latest version will always be available on our website.
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